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Antplify - Data Deletion Instructions

Last Updated: October 3, 2026

Company: Hit Music 21, LLC ("Hit Music 21, LLC", "Antplify", "we", "our", "us")

Contact: privacy@mail.antplify.com

1. Delete Your Antplify Account

If you have an Antplify account, you can delete it yourself at any time. This removes your profile, campaigns, smart links, connected platform data, and any access tokens we hold on your behalf.

1.1 Steps

  1. Sign in at www.antplify.com.
  2. Go to Settings → Account.
  3. In the Delete Account card, type DELETE to confirm, then submit the request.

1.2 What Happens Next

  • Deletion takes effect after a 14-day grace period.
  • We email you a cancellation link, valid for 7 days, in case the request was a mistake.
  • After the grace period your campaigns, smart links, analytics, and connected accounts are permanently removed.

2. Delete Data From One Connected Platform

If you want to keep your Antplify account but remove the data we hold from a single platform — Facebook, Instagram, Google/YouTube, TikTok, Spotify, or X — disconnect that integration instead of deleting the account.

2.1 Steps

  1. Sign in and go to Social Connections.
  2. Find the platform you want to remove and choose Disconnect.

Disconnecting revokes the stored OAuth token, deletes it from our database, and schedules any data derived from that integration for deletion within 30 days.

2.2 Facebook and Instagram

You can also revoke Antplify's access from Meta directly, at Facebook Settings → Apps and Websites. Remove Antplify there, then use Send Request on the removed app to ask us to delete the data associated with it. Either route reaches us; disconnecting inside Antplify is the faster of the two.

2.3 Google and YouTube

You may revoke Antplify's access to your Google account at any time at Google's Third-party apps & services page. This initiates deletion of the Google user data derived from that connection — YouTube analytics, Google Ads metrics, and cached channel or video metadata.

3. Request Deletion by Email

If you cannot sign in, or you never had an Antplify account — for example your email address was collected through an artist's smart link — email us and we will handle the request manually.

Send to: privacy@mail.antplify.com

Include:

  • The email address whose data you want deleted
  • Which data you mean — the whole account, one connected platform, or a marketing email list

Every email we send carries an unsubscribe link. If you only want to stop receiving messages, that link is the fastest route and takes effect immediately.

4. Timelines and Exceptions

4.1 How Long It Takes

  • Acknowledgment: within 5 business days
  • Substantive response: within 30 days, extendable once by a further 30 days for complex requests, with notice
  • Full deletion: within 60 days of the request being completed

4.2 What We Must Keep

Some records survive a deletion request because the law requires it:

  • Billing records and invoices — 7 years, required by tax and accounting law
  • Encrypted backup snapshots — up to 35 days before they roll off. During that window the data is not reachable by application code or personnel and is used only for disaster recovery.
  • Data under legal hold — litigation or regulatory investigation, retained only as far as legally required

Full retention periods for every data category are listed in §6 of our Privacy Policy.

See also our Privacy Policy and Terms of Service.

Last updated: October 3, 2026

© 2026 Hit Music 21, LLC. All rights reserved.